Digital Customer Service Coordinator Sales
1 VacantesPromotores de venta en Solidaridad, Quintana Roo
- Salario: A convenir
- Categoría: Comercial / Ventas / Atención al Cliente
- Subcategoría Promotores de venta
- Localidad: Solidaridad
- Activo desde: 26/03/2025
- Jornada: Tiempo Completo
- Tipo de Contrato: Contrato para obra o tiempo determinado
- Cantidad de Vacantes: 1
- Educación Mínima: Educación superior - Licenciatura
- Años de Experiencia: 2
We are looking for a Digital Customer Service Coordinator who is passionate about delivering excellent customer support and has an interest in aquatic activities. If you have experience in digital customer service, speak advanced English, and enjoy interacting with clients across multiple platforms, we want to meet you!
TASKS
Respond to emails, social media messages, and platform inquiries promptly and professionally.
Follow up on customer inquiries, quotes, and bookings.
Monitor and manage interactions on platforms like Viator, PADI Travel, TripAdvisor, WhatsApp, Fishing Booker, and more.
Collaborate with the sales team to ensure efficient lead management and sales closure.
Maintain accurate customer records in our internal database.
REQUIREMENTS
Previous experience in digital customer service.
Experience or interest in aquatic activities, diving, or water sports.
Advanced English (essential).
Strong writing skills in both English and Spanish.
Ability to multitask and prioritize efficiently.