We are looking for a Training & Operations Manager to lead the training strategy for a renowned dermatological skincare brand. This role is responsible for developing the knowledge and capabilities of field teams while ensuring an exceptional customer experience through scientific education and consultative selling.
Key Responsibilities
Deliver product, ingredient, and skincare training.
Train beauty advisors, dermoconsultants, pharmacy staff, and sales teams.
Develop training materials and e-learning content.
Conduct in-person and virtual training nationwide.
Identify training needs and evaluate learning outcomes.
Provide field coaching to strengthen product knowledge and consultative selling.
Collaborate with Marketing, Trade Marketing, and Sales teams.
What Were Looking For
Bachelors degree in Training & Development, Education, Cosmetology, Business, Marketing, Health Sciences, or a related field. Equivalent professional experience will also be considered.
Minimum 3 years of experience as a Trainer, Educator, Field Coach, or Learning & Development Specialist within the dermocosmetics, skincare, beauty, or pharmaceutical industry.
Availability to travel nationwide.
Valid drivers license and own vehicle, with availability to travel to points of sale, corporate offices, and nearby out-of-town locations.
Professional working proficiency in English.
Strong knowledge of dermatological active ingredients, skin physiology, and skincare routines.
Experience developing training content and learning programs.
Experience using Learning Management Systems (LMS), Google Classroom, or other e-learning platforms.
Excellent presentation, facilitation, and public speaking skills.
Availability to travel nationally.
Strong communication, leadership, coaching, and analytical skills.
Compensation & Benefits Proposal
Base Salary: Approximately MXN $24,000.00 gross per month, based on experience.
Monthly Performance Bonus: Up to MXN $2,000.00 based on achievement of objectives.
MXN $5,000 monthly grocery vouchers.
MXN $3,200 monthly meal vouchers.
MXN $3,500 monthly gasoline allowance (gas card).
13% Savings Fund.
30 days of Christmas Bonus (Aguinaldo).
Benefits in accordance with Mexican labor law.
If youre excited about combining science, education, and commercial excellence while working with a leading dermatological skincare brand, wed love to hear from you.
