Bilingual Telephone Interpreter Remote

At Kelly®, we?re passionate about helping you find a job that works for you. If you ask us, this job looks pretty great.

We?re seeking Bilingual Telephone Interpreters fluent in Spanish and English for a great work from home job opportunity in Mexico. With us, it?s all about finding the job that?s just right for you.

Why you should apply to be a Bilingual Call Center Interpreter?

· Work from Home position
· $16,500 Monthly + Bonuses
· Long term Contract
· Law Benefits
· Variety of work schedules*
· Helping others in your community to connect

Principal Duties and Responsibilities:

· The interpreter breaks the communication barrier in a wide range of industries including Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court and 911.
· Answer calls promptly and conduct interpretation in a friendly and professional manner.
· Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
· Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
· Maintain a professional demeanor throughout the call, always.
· Remain calm during calls if one of the primary speakers is incoherent or upset, especially in emergency situations.
· Maintain punctuality and availability during scheduled work hours.
· Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person, avoiding interaction with the Limited English-speaking Person without client?s permission.
· Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law
· Demonstrate commitment to cultural sensitivity and working in a diverse environment.

Qualifications:

· Fluency in the required language Spanish and English and skilled in the associated cultural dynamics.
· Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the Limited English-speaking Person.
· Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation.
· Able to work independently.
· Has the aptitude for close attention to detail regarding shift/schedule adherence.

Technical Requirements:

· Computer, iPhone or Android phone. (No Huawei devices allowed). *
· High speed Internet connection for work related electronic communication.
· This internet connection should provide download speeds of no less than 5 Mbps and upload speeds of 1 Mbps.
· Paper shredder to dispose of handwritten notes taken during calls.

Physical Requirements:

· Must have sufficient manual dexterity to type or write.
· May be exposed to moderate noise levels, computer, audio, telephone.

What happens next?

Once you apply, you?ll proceed to next steps if your skills and experience look like a good fit. But don?t worry, even if this position doesn?t work out, you?re still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.