Agente de Reservaciones

Job mission:
Ensure compliance with the administrative processes of the activities department needs, in accordance with organizational standards and internal regulations, contributing to organizational excellence.

General description:
Manages all administrative processes of the activities department and coordinates reservations with supervisors.

Job activities:
-Operations:
- Keeps office orderly.
- Processes maintenance requests
- Communicate within and with all relevant parties regarding activities.
- Liaise activities with all departments.
- Processes all invoices and monitors purchases status

-Administrative:
- Keep files relevant, accurate and complete.
- Keep electronic files orderly.
- Feeds Alice and Clubessential software and runs reports (Once system is in place)
- Keep formats up to date and current. Communicate changes to all concerned.

Generic functions:

1. Provide exceptional service to owners, guests, suppliers, visitors, and collaborators
2. Act with care and dedication in the tasks assigned to it and that contribute to the mission, aligned with the organizational values.
3. Participate in meetings, integration activities, training activities, campaigns, and general calls to which you are invited and that contribute to the achievement of the company's mission.
4. Participate in social responsibility initiatives and comply with company security protocols.
5. Comply with the code of ethics, internal work regulations, policies, procedures, and operating standards of the company.
6. Comply with the information confidentiality agreement.

Requirements.
3+ years of experience in a similar position in Luxury Developments, Clubes or Resorts
Bachelor's Degree
Fluent English