Front Desk Supervisor Entrevista presencial

¡Hola a todos! Nos complace anunciar una nueva oportunidad de empleo en nuestra red de Hoteles.
Buscamos un Front Desk Supervisor, con experiencia y habilidades de liderazgo sólidas parair a trabajar a USA con visado TN (nosotros te guiamos en el proceso del visado).
IMPORTANTE: El hotel de USA que esta contratando, estará con nosotros el 12 de Julio en Marriot Reforma CDMX en nuestra feria de reclutamiento para entrevistar a los candidatos en persona.
Location: Maddison, WI
Salary/Wage: 23-28 USD Hourly
Position Overview
the Front Desk Supervisor leads a shift of agents to ensure efficient and smooth operations, producing excellent customer satisfaction. The Front Desk Supervisor will perform or delegate essential tasks for check in and check out, providing customers with their first and last impressions of the lodge.
Responsibilities
Assists in training and developing of Front Desk staff for potential career advancement
Oversees daily front desk operations and manages daily room inventory
Welcomes guests by greeting, answering questions, responding to requests
Registers guests by obtaining or confirming room requirements, verifying preregistration, assigning room, obtaining information and signatures, issuing guest room keys
Supervises activities of staff and area to ensure compliance with resort standards;monitors staff report in/out times
Establishes credit by verifying credit cards or obtaining cash
Directs guests to room by showing location on hotel map
Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc.
Provides concierge duties to guests by answering any inquiries regarding resort and other services guest may require, such as entertainment, shopping, business, and travel
Maintains records by entering room and guest account data
Collects revenue by entering services and charges, computing bills, obtaining payment
Makes resort and other reservations by entering or telephoning requirements, checking availability, confirming requirements
Attends room or group meetings in the place of Front Office Manager when needed
Secures guests valuables by processing lost and found to the housekeeping department
Reports and investigates staff or guest behavior as necessary
Conducts pack member performance appraisals in a timely fashion
Is accessible for agents at the front desk
Required Qualifications & Skills
Minimum of 1 year prior Front Desk experience
Demonstrated ability to effectively resolve conflict
Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
Successful completions of a criminal background check and drug screen
Desired Qualifications & Traits
Bachelors degree in related field
Previous experience in large family resort
Excellent customer service skills
Enthusiastic and energetic
Housing type
Property is discussing options of how long they can temporarily house candidates while they secure their own housing. This will be on a case by case basis.