Bilingual Specialist Reservations Agent call center/front desk

ROYAL HOLIDAY, THE MOST IMPORTANT MEXICAN VACATION CLUB IN THE WORLD, with 40 years in the tourism sector and with our more than 80,000 members who support us in our different national and international destinations; Invites you to be part of its VACATION CLUB MEMBER SERVICE CENTER AS:BILINGUAL RESERVATION AGENT


Job Requirements



*People who are sociable, adaptable and determined to achieve goals
With experience in travel agency and/or in a call center and/or front desk(minimum of 1 YEAR verifiable)
*Advanced English (ALL APPLICANTS ARE EVALUATED)
*Minimum degree of studies: Bachelor's Degree or Intern
*SCHEDULE AVAILABILITY from Monday to Saturday
*HYBRID work scheme 60% at home - 40% in the office(Álvaro Obregón)For the RECRUITMENT PROCESS, like all companies in Mexico, we request to have all the documents in order. Including the Fiscal Situation, updated to this year with the wages and salaries system




Job Responsibilities

WHAT WILL YOU DO?: Stay in touch with our PREMIUM INTERNATIONAL CLUB MEMBERS to guide them in their reservations, cancellations, doubts, clarifications, membership payments, etc. Can you talk fluently in english with a native speaker? (remember that our customers are from Canada and USA),Can you travel 3 times a week to our office located on Insurgentes South Avenue? (CDMX)


Benefits & Compensation


*Up to $16,700 gross monthly salary (average commissions of $10,000 in addition to the base salary starting in 3rd month)+ INCREDIBLE COMMISSIONS (no commission limits)

ADDITIONAL BENEFITS:
Training bonus(Continuous sales training)
*Quarterly incentives,Bonus Punctuality,Attendance Bonus,Productivity Bonus
*Life insurance and major medical expenses insurance
*Awards for metrics reaced
*Pantry vouchers
*Referral program
*Opportunities for professional growth and development