Hotel General Manager

¡Hola a todos! Nos complace anunciar una nueva oportunidad de empleo en nuestra red de Hoteles.
Buscamos un Hotel General Manager apasionado, con experiencia y habilidades de liderazgo sólidas para ir a trabajar a USA con visado TN (nosotros te guiamos en el proceso del visado).

Location: Cheektowaga, NY
Salary/Wage $65k - $75k annually
Position Overview
Manage hotel operations to maximize profitability and growth and drive brand initiatives through the leadership of people delivering exceptional experience to all guests.
Responsibilities
Manage day-to-day operations and assignments of the hotel. Plan and organize work, communicate goals, and schedule/assign work. Comply with and advise staff of formal policies and procedures, identify options and resolve issues.
Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies.
Meet or exceed established goals. Maximize room revenues and achieve Revenue Growth and Revenue Per Available Room goals.
Develop and monitor the performance of financial and operational plans/budgets and sales and marketing plans for the hotel which support the overall objectives of the corporation. Control labor and expenses in all areas of operations. Generate well written commentary and correct departmental control issues.
Generate and execute capital expenditure plans for capital improvements to enhance the assets of the company and elevate brand loyalty.
Oversee the guest service function to ensure guest complaints are resolved appropriately and that service recovery gestures are made in order to ensure complete guest satisfaction. Achieve and maintain overall satisfaction scores as determined by the company
Ensure that brand standards are met in all areas of the hotel;establish and maintain preventative maintenance programs to protect the physical assets of the hotel. Achieve productivity and quality goals.
Ensure the development and implementation of programs and events that foster a positive work environment, e.g., new employee orientation, employee recognition programs, harassment-free workplace training, etc.
Establish performance goals for employees and provide regular feedback. Develop a succession plan to ensure adequate future bench strength. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
Work schedule
Shifts may vary;Hours may be reduced depending on business needs, weather, economic situations, your performance, sick time and other circumstances.
Maintaining a minimum of 50+ hours per week, Including inside and outside sales efforts, participation in local civic organizations, maintaining all social networking sites. Blogging and Facebook entries to increase internet presence. Hours and days to fluctuate depending on the business needs of the hotel to include evenings and both weekday and weekend coverage.

Required skills
Accountability:
As a person with total responsibility for the financial success and overall
satisfaction of our guests. Competes with major hotel chains.
Other:
Communication skills are utilized a significant amount of time when interacting with others;demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Problem solving, reasoning, motivating, organizational and training abilities are used often.
Ability to travel to attend workshops, conferences, etc.
May be required to work nights, weekends, and/or holidays.
Housing type
Property is discussing options of how long they can temporarily house candidates while they secure their own housing. This will be on a case by case basis.

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