Asistente Ejecutivo Proficient English ONLY

Job Title: Executive Operations Support Assistant
Location: Cuernavaca, Morelos (On-site)
Company: Rem Zen ? The Workplace Connection

About the Role:
Rem Zen is seeking an Executive Operations Support Assistant for a U.S.-based e-commerce company known for its high-end home improvement products. This role focuses primarily on customer service and relationship management, supporting the Executive Assistant by handling interactions with clients and vendors. The ideal candidate will be a people-oriented professional, adept at building strong relationships and ensuring exceptional customer experiences.

Key Responsibilities:

Act as the primary contact for client and vendor inquiries via phone, WhatsApp, and LinkedIn.

Manage and nurture relationships with clients and vendors, ensuring high levels of satisfaction and prompt resolution of issues.

Handle incoming questions and communications on LinkedIn, providing professional and timely responses.

Assist in creating and posting content on LinkedIn to engage with the company?s audience.

Support the Executive Assistant in organizing and maintaining documents, ensuring efficient administrative operations.

Collaborate with internal teams to ensure seamless communication and coordination.

Requirements:

Exceptional people-oriented skills with a passion for customer and vendor relationship management.

High proficiency in English (C1 level or higher) for professional communication.

Experience in customer service, client relations, or administrative support roles.

Familiarity with Google Suite and Microsoft Suite is a plus.

Strong organizational abilities and attention to detail.

Ability to manage multiple communication channels and prioritize effectively.