Virtual Assistant Remote Phone Support and Admin

Job Title:
Virtual Assistant ? Phone Support & Admin (Remote)

Company:
Augusta Lawn Care ? Baton Rouge, LA (Remote)

About Us:
Augusta Lawn Care is a fast-growing, family-owned lawn care and Christmas lighting business based in Baton Rouge, Louisiana. We pride ourselves on excellent service, strong client relationships, and a hardworking, growth-focused team culture.

Job Description:
We are seeking a dependable and detail-oriented Virtual Assistant to join our remote team. You will be the first point of contact for our customers, handling inbound calls and administrative tasks. This is a long-term, full-time position ideal for someone with great communication skills, strong organization, and a reliable work ethic.

Responsibilities:
- Answer and return customer phone calls
- Follow up on voicemails and leads
- Send quotes and manage customer service requests
- Enter and update information in CRM systems
- Perform administrative tasks such as scheduling, email management, and data entry

Requirements:
- Excellent spoken and written English (American accent is a plus)
- Stable high-speed internet and a quiet home office setup
- Previous customer service or phone support experience
- Strong attention to detail and ability to stay organized
- Comfortable with tools like Google Workspace and CRM platforms

Preferred Qualifications:
- Experience in lawn care, home services, or a similar field
- Familiarity with CRMs such as Jobber, Housecall Pro, or ServiceTitan

Work Schedule:
- Full-time: 40 hours/week
- Monday to Friday, 8:00 AM ? 5:00 PM CST
- Includes a 1-hour lunch break

Compensation:
- $6.25 USD/hour
- Paid biweekly via Wise
- Paid time off after 6 months
- Performance-based raises
- Long-term opportunity with potential for advancement

How to Apply:
Click ?Apply Now? and include a short video introducing yourself and explaining why you're a good fit for this position.
Applications without a video will not be considered.