Operations Manager/ Last Mile Team Leader Calidad

A leading logistics company is seeking an Operations Manager.
Key Responsibilities:
Oversee and coordinate last-mile delivery projects and daily operations.
Design and implement operational processes, including the definition and tracking of key performance indicators (KPIs).
Lead the setup and launch of new facilities in assigned regions.
Manage day-to-day activities in specific geographical areas.
Foster a strong sense of accountability and build a high-performing team.
Collaborate closely with sorting centers, line haul/mid-mile teams, and other key stakeholders to ensure operational efficiency and performance.
Develop strategic plans to optimize the cost structure of last-mile operations.
Guide the team toward achieving top-tier service level agreements (SLAs) and drive continuous operational improvements.
Oversee all vendors and partners within the assigned regions.
Candidate Requirements:
Minimum of 5 years of experience in last-mile logistics operations.
At least 2 years of experience managing full operational processes and reporting to senior leadership.
Flexible availability for shifts, including nights, weekends, and holidays.
Willingness to travel nationally.
Proficiency in English: speaking, listening, writing, and reading.
Advanced English (B2-C1)
What We Offer:
Competitive salary
Law benefits
Food allowence monthly
Transpotation allowence monthly
Performance-based bonus
30-day year-end Christmas bonus
Health insurance and Life insurance