Spare Parts Administrative

OPTIMA packaging machines, S.A. de C.V.

Optima with its headquarters in Schwäbisch Hall, Germany, teams with its subsidiaries to design and build packaging equipment for pharmaceutical, consumer, nonwoven and life science products ? from single standard machines to complete complex turnkey systems. Whether custom solutions or modular standard units, functions are consistently tailored to the specific needs of the customers and their industries. Optima is the worldwide leader in packaging technologies for many fields. Founded in 1922, the family owned, and operated business is in its third generation with a global turnover of around 420 million Euro and employs a workforce of ca. 3000 at its 19 international sites. An export share of over 85% is indicative of the company?s international standing.
As a member of the Optima group, OPTIMA packaging machines, S.A. de C.V. is located in Mexico City in order to provide sales and service for the Optima customers in Mexico.

For the local support in Supply chain and spare parts management, we are searching a

Spare parts administrative
Job Description

- Processing of customer inquiries, search on price lists and data bases, elaboration of offers, creation of orders in SAP
- Precise compilation and maintenance of data bases as well as statistics
- Preparation of reports (e.g. sales reports per spare parts, customer development. Historical sales)
- Preparation and issuing purchases orders to internal and external suppliers.
- Review of prices and shipment conditions with other subsidiaries and headquarters
- Relationship with customs and brokers: Good knowledge in foreign affairs (incoterms) and communication with forwarders, customs brokers, and local transports.
- Good relationship with customers focused on deliver on time for them. Service orientation is a must for key customers.
- Follow up of quotations, and good communication exchange with the customer.
- Create and administrate good data base of key contacts (purchasers)
- Support service areas in requisitions after spare parts audits
- General observation on machinery sales process.
- Constant follow up of shipping and delivering dates.


Qualification and skills
- Completed university degree in international trade, foreign affairs, industrial engineering focused on logistics; previous experience in a forwarder would be a plus.
- Preferably experience in the sales environment and customer service: good service attitude, focused on customer satisfaction.
- Very good knowledge in English, both written and spoken
- Good knowledge of Microsoft Office is required, SAP Business One knowledge is also welcome, SAP S/4HANA and SAP R3
- Good personal skills: Confident, organized correct and friendly person.
- Teamwork oriented