Creative Account Manager Advanced English

About the role: As a Creative Account Manager at WITHIN, you'll be at the forefront of driving business growth through innovative marketing strategies. You'll play a crucial role in managing client relationships, ensuring exceptional service delivery, and identifying opportunities for growth. Reporting to the Head of Creative Account Management, you'll collaborate closely with internal teams to develop and execute effective communication strategies tailored to each client's needs.

Responsibilities include but are not limited to:
Day-to-day management of client communications and relationships
Ensure that all client deliverables requirements are met and/or exceeded on a consistent basis
Develop strong relationships with internal teams across the org
Develop effective communication strategies for each client relationship
Identifies ways to refine Agency and Client processes to increase efficiencies with day to day workflow
Leverage client reports to proactively recommend initiatives that will improve performance across digital and social channels
Recognize opportunities and areas for growth for existing clients, and work with senior account leadership to develop strategies on how to sell through corresponding solution
Learn how the business operates and what success for WITHIN looks like
Reports to Head of Creative Account Management