Technical back office HTML experience
1 Vacantes
Publicado el 02 de abril
en
Callcenter en Tijuana, Baja California
Descripción
- Salario: $ 18.000,00 (Mensual)
- Categoría: Comercial / Ventas / Atención al Cliente
- Subcategoría Callcenter
- Localidad: Tijuana
- Activo desde: 02/04/2024
- Jornada: Tiempo Completo
- Tipo de Contrato: Contrato por tiempo indeterminado
- Cantidad de Vacantes: 1
- Educación Mínima: Educación media superior - Bachillerato Tecnológico
- Años de Experiencia: 1
Answering customer calls and responding to their emails or chats.
Providing customers with product or service information.
Handling customer complaints or issues.
Documenting all call information according to standard procedures.
Meeting personal/team sales targets and call handling quotas.
Working with the management team to stay updated on product knowledge, and be informed of any changes in company policies.
Identifying and escalating issues to supervisors as needed.
Following up on customer inquiries not immediately resolved.
Identifying and recommending potential products or services to management by collecting customer information and analyzing customer needs.
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