Supervisor Warehouse

Qualifications.
1. Excellent verbal and written communication skills.
2. Strong supervisory and leadership skills.
3. Ability to anticipate and solve problems.
4. Excellent organizational skills and attention to detail.
5. Ability to meet deadlines.
6. Proficient with data entry and inventory software and systems.
7. Exceptional customer service skills
8. Bachelor's degree in a related field or proven experience (at least 5 years) within the operational or logistics industry.
9. Strong analytical , process definition & design, problem-solving skills, with the ability to troubleshoot ad hoc issues and optimize automated workflows.
10. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
11. Project management experience, including the ability to prioritize tasks, manage resources, and deliver projects on schedule and within budget.
12. Fluent in English (speaking, writing, and reading).
13. Proven experience in logistics, fulfillment, distribution companies.
14. Strong Microsoft suite, especially excel.

Key Responsibilities:
- Strategically manage the warehouse in accordance with the company's policies and vision.
- Supervise receiving, storage, distribution, and maintenance operations.
- Initiate, coordinate, and enforce optimal operating policies and procedures.
- Comply with all legal requirements for storage, handling and shipping.
- Maintain health and safety, hygiene, and protection standards and regulations.
- Manage stock control and reconcile within the data storage system.
- Prepare annual budget together with VP of Operations
- Interact with customers, suppliers, and transport companies.
- Plan work shifts, assign tasks appropriately, and evaluate/measure results.
- Recruit, select, guide, train and motivate employees.
- Produce reports and statistics periodically (INPUT/OUTPUT status report, dead stock report, etc.)
- Receive feedback and monitor the quality of services provided.
- Maintain consumables inventory and order.
- Ad-hoc reports for clients and finance team.
- Prepare export documents at the end of the day.
- Receive and manage vendors on-site as they arrive to complete the work necessary within the premises.
- Travel within Tijuana and visit multiple sites to oversee operations.
- 5+ years of experience in logistics and warehouse processes.
- Proactive behavior and ability to communicate and articulate improvement opportunities per site.
- Specific end of day reports and ability to complete them within a set period. Ability to correlate floor level operations to KPI and identify inefficiencies.
Performance Monitoring and Optimization.
*Monitor the performance and reliability of integration and automation solutions, ensuring they meet service level agreements (SLAs) and performance targets.
*Continuously optimize operational processes to enhance efficiency, scalability, and reliability.
_ Documentation and Knowledge Sharing._
*Maintain comprehensive documentation of processes and and workflows. While remaining agile for scalability and adjustments for new customers.
*Foster a culture of knowledge sharing and collaboration to empower teams to contribute to the continuous improvement of processes and standards.
This role offers an exciting opportunity to lead instrumental initiatives that drive operational excellence and innovation within a small but mighty team.

Must be Tijuana B.C. Resident