Customer Success Coordinator

Experience

- Minimum 3 years of experience in customer service, project
coordination or customer success.
- Experience in construction, solar energy, engineering or
technical projects is preferred.
- Experience managing high-profile clients.

Tools

- CRM Management
- Microsoft Office
- Zoho
- Project Tracking
- Professional bilingual writing
- AI

Competencies

Ensure customer satisfaction by serving as the main point of
contact between Innovación Solar and the client from project
confirmation through formal system delivery, ensuring clear,
organized and centralized communication throughout all project
stages.

This position will be responsible for coordinating communication
between the client and the company?s internal departments
(engineering, preparation, logistics, installation, after-sales and
management), ensuring a professional, organized and satisfactory
customer experience.