Romance and Weddings Manager
Plan, coordinate, supervise, and execute the overall operation of weddings and social events, ensuring that each celebration runs flawlessly and meets the hotel?s established standards of service, quality, safety, and hospitality.
The position will be responsible for leading the operational team involved in weddings and effectively coordinating with the hotel?s various departments, vendors, and clients, ensuring a memorable experience for the bride and groom and their guests.
Coordinate the entire wedding operation, from pre-event planning through event completion.
Supervise setup, ceremonies, receptions, banquets, décor, entertainment, and breakdown.
Prepare and follow up on BEOs, timelines, operational schedules, and service orders.
Coordinate the operational team involved in each wedding.
Maintain ongoing communication with couples, wedding planners, clients, and vendors.
Conduct operational meetings and pre-event walkthroughs with all departments involved.
Ensure compliance with safety, hygiene, and operational procedures.
Oversee the administrative and operational closing of each event.
Analyze client feedback and implement continuous improvement initiatives.