Human Resourses Manager

HUMAN RESOURCES MANAGER
Location: Mexico City
Industry: Food & Beverage / Restaurant Operations
Department: Human Resources
Position Overview
We are looking for an experienced Human Resources Manager to lead and oversee all HR functions across a multi-unit restaurant operation.
This position will be responsible for ensuring efficient HR operations, including payroll management, recruitment and selection, employee relations, labor compliance, talent development, and employee engagement.
The ideal candidate will have strong leadership skills, hands-on experience managing multiple locations, and the ability to partner with leaders to support business objectives and operational needs.
Key Responsibilities
Payroll & HR Administration: Oversee payroll processing, pre-payroll activities, employee attendance, payroll incidents, new hires, terminations, salary changes, severance payments, and employee records.
Recruitment & Selection: Lead recruitment strategies for both operational and administrative positions, ensuring timely staffing and coverage across all locations.
Employee Relations: Handle employee relations matters, workplace conflicts, disciplinary actions, performance issues, and employment terminations.
Labor Compliance: Ensure compliance with Mexican labor regulations, including Federal Labor Law, IMSS, INFONAVIT, and other applicable employment requirements.
Training & Development: Coordinate onboarding, training programs, talent development, and performance management initiatives.
Employee Engagement & Retention: Develop initiatives to strengthen company culture, employee satisfaction, engagement, and retention.
Multi-Unit HR Management: Conduct regular visits to different locations, working closely with managers and operational leaders to address HR needs.
HR Metrics & Reporting: Monitor key HR indicators, including employee turnover, absenteeism, recruitment effectiveness, staffing levels, payroll costs, and workforce productivity.
Workforce Planning: Ensure each location maintains appropriate staffing levels according to operational requirements and business demands.
Qualifications & Requirements
Bachelors degree in Human Resources, Business Administration, Psychology, or a related field.
Minimum 5 years of experience in Human Resources, preferably in a managerial or leadership position.
Previous experience in the Food & Beverage, restaurant, retail, or service industry is strongly preferred.
Proven experience managing HR operations across multiple locations or business units.
Strong knowledge of payroll administration, recruitment, employee relations, and labor regulations.
Solid understanding of Mexican labor law, IMSS, and INFONAVIT procedures.
Advanced English proficiency, both written and spoken (mandatory).
Experience with HR metrics, reporting, and workforce management.
Availability to travel between different locations throughout Mexico City.
Key Competencies
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Problem-solving and conflict resolution.
Strategic thinking and organizational skills.
Results-oriented mindset.
Adaptability and ability to work in a fast-paced environment.
Strong decision-making and execution skills.