Tata Consultancy Services (TCS) is a leading global IT services, consulting, and business solutions organization. With operations in more than 50 countries, TCS offers a collaborative, diverse, and innovation-driven environment where employees can build long-term careers and continuously develop their skills.
We are looking for motivated and customer-focused professionals to join our team in Guadalajara. If you have strong communication skills, enjoy helping customers, and are looking for career growth opportunities within a global organization, we'd love to hear from you.
Responsibilities
- Provide high-quality customer service in a call center environment.
- Resolve customer inquiries and issues efficiently and effectively.
- Maintain high levels of customer satisfaction through clear, professional, and empathetic communication.
Requirements
- Advanced English proficiency.
- At least 6 months of experience in a customer service call center environment.
- High school diploma or equivalent completed.
- Willingness to work and/or rotate shifts, including weekends.
Why Join TCS?
- Career growth opportunities within a global organization.
- Continuous training and professional development.
- Dynamic and collaborative work environment.
- Exposure to international clients and multicultural teams.
- Long-term career path with one of the world's leading technology and consulting companies.
Ready to take the next step in your career?
TCS is looking for you! Submit your CV in English and join our team in Guadalajara.
TATA CONSULTANCY SERVICES is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others.
