TA Front Desk Call Center
At Alorica, we only do one thing ? make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands ? the ones you love and use every day!
Our team spans hundreds of locations around the globe, with over a hundred thousand awesome employees?and you could be the next one!
Summary:
Works closely with a team of recruiters managing recruiting activities and building candidate relationships to support the daily Talent Acquisition operations functions for a call-center facility.
Key responsibilities:
Scheduling interviews and phone screens.
Providing follow-up correspondence to candidates on recruiting status via phone and email tracking recruiting activities and providing weekly activity reporting.
Updating candidate records, job postings in recruiting systems, and confirming new employees for orientation.
Identifying opportunities for improving the candidate experience.
Assisting in the coordination of other recruiting activities and events as needed.
Qualifications & Requirements:
Minimum of 6 months admin staff, HR staff and/or receptionist, preferable.
Experience handling files, documents, and data.
Intermediate to Advanced English Level B1 required, great spoken and written communication skills.
Strong organizational and attention to details skills. Ability to multi-task in a fast-paced environment.
Ability to keep and maintain confidential and secure records and information.
Proficiency in Microsoft Office. Basic to intermediate Excel skills.
Proven work experience in BPO Call Center.
Schedule flexibility, including occasional weekends are required.
On-site position, Leon Guanajuato.