Work in the airline industry customer service role in Insurgentes Sur
AIRLINE CUSTOMER SERVICE REPRESENTATIVE
START YOUR CAREER IN THE AIRLINE INDUSTRY
INSURGENTES SUR, MEXICO CITY | ON-SITE | HIRING NOW
Looking for a role where your communication skills make a real difference?
Join a recognized airline brand and become part of a team that supports passengers every day. In this role, every interaction matters. You will assist travelers, provide solutions, and help create smooth and reliable travel experiences.
This is more than a job ? it is an opportunity to build a professional career in the airline and travel industry, with continuous development and growth opportunities.
WHAT YOU'LL DO
Assist passengers over the phone with travel-related inquiries
Support reservations, flight changes, and service requests
Provide clear, accurate, and professional information
Handle customer needs with a service-oriented approach
Ensure follow-up and resolution of each case
Deliver a consistent and high-quality customer experience
WHAT WE OFFER
Permanent contract
Full legal benefits from day one
100% paid professional training in airline customer service
Structured onboarding and continuous support
Early vacation benefits starting from the third month
Employee referral bonus program
Free English classes to strengthen your communication skills
Corporate agreements with universities and brands
Free transportation for evening shifts
Real opportunities for career growth and internal promotion
Professional and respectful work environment
WHAT WE'RE LOOKING FOR
18 years or older
High school diploma completed or in progress
Customer service experience is a plus
Strong communication and service skills
Basic computer knowledge
Attention to detail and responsibility
LOCATION
Insurgentes Sur, Mexico City
Easy access and excellent connectivity
DIVERSITY AND INCLUSION
We are committed to an inclusive and respectful workplace. We welcome all candidates and evaluate talent based on skills, experience, and potential.
READY FOR TAKEOFF
If you are ready to start or grow your career in the airline industry while helping people travel with confidence, apply today.