Human Resources Generalist

The HR Generalist (HRG) will report directly to HR Director and is responsible under the guidance of HR Director for managing, assessing, and reviewing all of the Talent Development, Retention and Engagement strategies and social / community activities including work environment, associate relations, compliance, Mexico?s Federal Labor Law, and interpretation of site and company Training & Development policies and procedures. The incumbent contributes a high level of HR knowledge with specialization in Training & Development & Engagement. The incumbent will generally work with considerable independence ensuring Training & Development, Retention & Engagement programs and processes are effectively implemented to accomplish objectives in alignment with broader business objectives and strategies. It is expected for this position to comply with all administrative and reporting requirements by Mexico?s labor related authorities and the company.

Generic Expected Contributions
Escalates matters to appropriate leaders when appropriate.
Responsible for own work / discipline and contributing to team, department and/or business results. May direct work of non-management staff and interact with third party management companies.
Assists leaders in achieving business results by:
Identifying opportunities to enhance the effectiveness of business processes.
Providing training and technical guidance to less senior staff, where appropriate,
Assist Human Resources Leadership by escalating situation that may impact the business participating in setting department operating plans.
Recognizing and celebrating team successes.
Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate.

Specific Expected Contributions:
- Strategic Human Resources
- Work Environment
- Compensation
- Compliance
- Talent Acquisition
- Talent Management
- Engagement and Retention

General
Under the guidance of HR Director, the HRM, remains current with new labor legislation, and government regulations within the incumbent?s scope of responsibility in order to keep abreast of legal developments.
Maintains a good business relationship with all legal/government institutions.
Under the guidance of HR Director, the HRM performs any reasonable request as assigned.
EducationBachelor?s Degree in Human Resources, Administration or Tourism disciplines and/or equivalent education/experience required.

Experience
3 + years of experience in similar roles as Human Resources Generalist / Human Resources Business Partner.
Experience as a Human Resources individual contributor
Preferable experience in call center.
Availability for first 6 - 12 months on-site. (Mexico City) Reforma centro
Bilingual (English and Spanish)